Privacy Policy

Updated: May 30, 2019

Who We Are

Crushendo, LLC, a Utah limited liability company, operates this website. If you have questions, comments, or concerns about our Privacy Policy (this “Policy” or “Privacy Policy”), you may email legal@crushendo.net.

Our Mission

Elevate education for any learner through the best pedagogical practices, cutting-edge innovations, and technology.

Our Commitment to Candor

We value transparency. The primary purpose of our Policy is to describe how and when we may collect, store, use, share, and protect your information.

Our Commitment to the Law

We strive to understand and abide by all applicable privacy laws in how we collect, store, use, share, and protect your information. If any part of our Policy is unlawful, it is inadvertent and void.

How We Collect Information about You

Information from What You Say – As you use our website, there are numerous contexts in which you may freely give us your personal information. For example, you may give us your name and email address.

Information from What You Do – We may track and store any information about your site usage, including but not limited to your location, browser type, referring URL, computer’s operating system, Internet Service Provider, IP host address, domain name, time and date of visit, pages viewed, links clicked, and time spent on each element. We may use cookies to track your user preferences, username, password, or other details to streamline your experience.  We also use cookies for Google Analytics, Google conversion tracking, Facebook Pixel, and re-marketing. You may disable cookies via your browser settings. However, disabling cookies or similar tools may limit site functionality. We may also use web beacons to track your site usage and interaction with the emails we send you. For example, web beacons may let us know whether you received or opened an email. You may be able to disable some web beacons by displaying emails as text only and adjusting browser settings.

Outside Information – We may receive information about you from third parties or public databases.

Minors – If you’re under the age of 13, we won’t knowingly collect any information about you and you may not use our site (see our Terms of Use).

How We Store Your Information

Storage in United States – Even if you access our site from a foreign country, we store your information in the United States in accordance with its laws. By using our site, you consent to the transfer of your information to and storage of your information in the United States.

Deleting Personally Identifiable Information – If you want us to delete personally identifiable information that we’ve collected about you, you may email support@crushendo.net. We’ll try to accommodate your request. But we won’t be able to any delete information when doing so would cause harm, like when the information is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies.

Security Measures But No Warranty – We implement a variety of reasonable security measures to maintain the safety of your personal information. Your personal information is stored in secured networks that are only accessible to individuals with special access rights. In addition, all sensitive information, like credit card information, will usually be encrypted via Secure Socket Layer (SSL) technology. That said, security can never be guaranteed. We don’t warrant the security of any information that we collect.

Handling Breaches – If we learn of a security breach with respect to your personally identifiable information, our first priority will be to determine the scope of the damage, notify and work with law enforcement, and engage in remedial measures, as appropriate. We’ll also notify you via email as soon as reasonably possible.

How We Use Your Information

Payment Processing – We may collect and store information created by your purchases, including payment method information, merchant’s name, and the date, time, and amount of the transaction. To streamline future purchases, we may store your credit or debit card number, card expiration date, and billing and shipping addresses.

Experience Enhancement – We may use the personal information we collect to provide you services and enhance your user experience. For example, we may use your location to provide local trends, stories, or ads. We may use the information we collect to make inferences about you, like what topics you may be interested in, what teams you may like, etc., to customize content, including ads.

Marketing Purposes – We use the information we collect to inform you about opportunities we believe you may be interested in. You may unsubscribe from any notification by following the instructions contained within the notification or emailing us at marketing@crushendo.net with your request.

  • Phone numbers. By default, if you provide us with your phone number, you agree to receive marketing text messages to that number and pay any associated fees for receiving such messages.
  • Email addresses. By default, if you provide us your email address, you agree to receive emails from us, including marketing emails.

Protection – We may access, process, and retain for an extended period of time any information collected about you when it is the subject of a legal request or obligation, governmental investigation, or investigations concerning possible violations of our terms or policies, or otherwise to prevent harm. We may retain information from accounts disabled for violations of our terms for at least one year to prevent repeat abuse or other violations.

How We Share Your Information

Information for Specific Third Parties – There are many contexts in which we may share the information we collect about you with specific third parties.  While not all inclusive, here is a list of some instances when it may be shared:

Business transfers. If we’re involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, all of your information may be sold or transferred as part of that transaction. This Policy will apply to your transferred information.

Service providers. We engage service providers, like credit card processing companies and website hosting partners, to perform functions for us. We may share your personal information with them, subject to obligations consistent with our Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that they use your information only on our behalf and pursuant to our instructions.

At your direction. We may share your information at your direction, such as when you authorize a third-party web client or application to access your account.

Out of necessity. We may share information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or government request; to protect the safety of any person; to address fraud, security, or technical issues; or to protect our rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s release request.

External Links

Our site may contain links to other sites for your convenience. We have no responsibility for the content or privacy practices of any third party site.

Disputes

Internal Resolution – If you have concerns or claims with respect to how we handle your information, email legal@crushendo.net. We’ll investigate and attempt to promptly resolve any complaints.

Arbitration – If your complaint cannot be resolved through our internal process, you agree to resolve your complaint through arbitration. If arbitration is necessary, it will be conducted by telephone and email, and if it must be done in person, it will be conducted in Provo, Utah. The arbitration will be conducted an arbitrator from the American Arbitration Association, and under the rules of commercial arbitration of that association, to the extent they’re not inconsistent with our Privacy Policy. Both parties will equally share the cost of arbitration. Attorney fees will be awarded to the prevailing party. All decisions of the arbitrator will be final and binding on both parties and enforceable in any court of competent jurisdiction. For additional information you may visit www.ADR.org.

Policy Updates

We may revise this Privacy Policy at any time. If we make a change to this policy that, in our sole discretion, is material, we may notify you via email. By continuing to visit our website after those changes become effective, you agree to be bound by those changes regardless of whether we have issued an email notification.

Effective: June 13, 2017